The Kano State Electricity Distribution Company, KEDCO, has called on its customers to report suspected attempts to carry out illegal connection, bypass and vandalism, for free flow of power supply in the state.
The Head of KEDCO Corporate Communications, Ibrahim Shawai, made the call in a statement issued to newsmen on Thursday in Kano.
Mr Shawai said the call became necessary following complaints from customers over unstable power supply, low current and rampant transformer failure.
“For customers to continue to enjoy free flow of power supply/ distribution, the public needs to support KEDCO through timely reporting of suspected attempts to vandalise, bypass or do illegal connections.
“The complaints are as a result of overload on transformers through illegal connections to feed people who are not recognised in KEDCO’s distribution network.
“Some of the complaints are also as a result of the activities of vandals and meter bypass,’’ he said.
He explained that illegal connections sabotage efforts to give customers full current as they have not been captured as genuine energy consumers, hence sharing the supply meant for genuine customers.
“Due to complaints from customers, we will not allow any unauthorized persons to tamper with our connections or networks in your area.
“We are committed to the satisfaction of our customers and we need your support to further guarantee that satisfaction,’’ Mr Shawai said.