Saturday, May 3, 2025

New tariff: Discos get April 11 deadline to refund wrongly billed customers

Must read

Ibrahim Ramalan
Ibrahim Ramalan
Ibrahim Ramalan is a graduate of Mass Communications from the Ahmadu Bello University (ABU) Zaria. With nearly a decade-long, active journalism practice, Mr Ramalan has been able to rise from a cub reporter to the exalted position of an editor; first as Arts Editor with the Blueprint Newspapers before resigning in 2019; second and presently as an Associate Editor of the Daily Nigerian online newspaper. He can be reached via ibroramalan@gmail.com, or www.facebook.com/ibrahim.ramalana, or @McRamalan on Twitter.
- Advertisement -
tiamin rice
tiamin rice

The Nigerian Electricity Regulatory Commission, NERC, has given 11 electricity distribution companies till April 11, 2024, to refund customers wrongly billed at the new rate.

This was contained in a document signed by Abba Terab, the DGM, Market Competition and Rates for the commission and made available on Saturday in Lagos.

The refund, NERC said, should be through energy tokens no later than April 11, and file evidence of compliance with the Commission by April 12.

tiamin rice

It also directed all Electricity Distribution Companies to provide as much clarity as possible to all affected customers.

The DisCos are hereby directed to implement the following updates;

READ ALSO:   National Digital Literacy and Skills Framework: A key to Nigeria's digital future
whatsApp

1. All DisCos shall ensure that only the newly approved Band A feeders listed in their April 2024 supplementary orders are maintained as band A for the purpose of vending to prepaid customers and billing for post paid customers on their networks.

2. All DisCos are required to immediately post on their websites the schedule of approved Band A feeders that have been affected by the rate review.

3. All DisCos shall set up a portal by 10th April 2024 on their website that allows all customers to check their current Bands by entering their meter or account numbers.

4. All customers wrongly billed at the new rate should be refunded through energy tokens no later than Thursday 11th April 2024, and file evidence of compliance with the Commission by 12th April 2024.

READ ALSO:   Imo unrest: Arewa groups seek IGP's intervention on Gulak's murder, Uche Nwosu's arrest

5. The Commission shall monitor compliance with the requirements listed above and shall continue to provide support to all stakeholders as required.” the document said.
NAN

- Advertisement -

More articles

- Advertisement -

Latest article

- Advertisement -