Mr Babandede said this on Saturday at the ongoing Comptroller General of Immigration annual conference in Benin.
Mr Babandede delivered an expert paper on Reforms in the NIS: practical approaches to achieving success.
He noted that looking back at the various regimes of passport issuance and administration, Visa issuance and process, Border Management and Security, Migration Management, Strategic Communications and public engagement, the reforms had become imperative.
He aded that the reforms would help improve service delivery and hostmanship at NIS service windows, digitalisation of NIS facilities and processes, eradication of third party in the procurement of NIS facilities and touting ease of doing business.
The technical session, participants broke into syndicates of five to chart a way forward towards achieving the reforms.
The syndicate were Passport, Documents and process Reforms, Migrant e-registration, NIS Border Management Strategy and implementation among others.
The groups are expected to make presentations for adoption of communique that would guide the NIS in its road map towards better service delivery.