Sunday, March 26, 2023

Reps to investigate alleged poor treatment of passengers by Airline operators

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Ibrahim Ramalan
Ibrahim Ramalan
Ibrahim Ramalan is a graduate of Mass Communications from the Ahmadu Bello University (ABU) Zaria. With nearly a decade-long, active journalism practice, Mr Ramalan has been able to rise from a cub reporter to the exalted position of an editor; first as Arts Editor with the Blueprint Newspapers before resigning in 2019; second and presently as an Associate Editor of the Daily Nigerian online newspaper. He can be reached via [email protected], or, or @McRamalan on Twitter.
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tiamin rice

The House of Representatives has mandated its committee on Human Rights to investigate the alleged poor treatment of passengers by private airline operators in Nigeria.

This followed the adoption of the motion by Simon Karu (APC-Gombe) on Tuesday during plenary.

In his motion, Mr Karu said the Federal Competition and Consumer Protection Commission and Consumer Protection Department under the Directorate of Air Transport of the Nigerian Civil Aviation Authority, NCAA, have roles to play in checking the urgency practice.

He said that in spite of the existence of the agencies, the rights of Nigerians were constantly being violated by the airline operators.

The lawmaker said the rate of flight cancellation and delays were alarming, adding that passengers have been faced with exorbitant fares while getting poor services for their money.

According to him, flight cancellation has an impact on the economic and physical well-being of customers.

“The outcry by Nigerians and other air passengers has become alarming with the consistent denial of passenger rights to service delivery by airline service providers.

“Due to inconsistencies in air travel schedules due to delays, cancellations and other poor services, passengers are shortchanged on daily basis.

“The committee has the mandate to probe violations of the rights of Nigerians by airlines operators in Nigeria,” he said.


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