Zenith Bank has closed some of its branches in the Federal Capital Territory, FCT, and some states of the country due to alleged attacks on its staff and network.
The News Agency of Nigeria who monitored some of the bank’s branches in the FCT, and environs and other states on Tuesday, reports that they were under lock.
At Zenith Bank Check-Point branch along Nyanya Mararaba road, both the gate and the ATM Gallery of the bank was locked and no customers seen at the vicinity.
An official of the bank who preferred anonymity said that some of the bank’s branches were also closed due to lack of the new naira notes.
The official said that many of their branches across the country were attacked by customers who were unable to withdraw the new notes from their accounts.
NAN reports that some video clips on social media showed how the staff of the bank escaped from the attacked branches by scaling fences to escape mob attacks from customers.
Meanwhile, some customers of the bank have taken to social media to lament their ordeal.
A customer identified as @Ellacious_berry said on Twitter, that Zenith Bank was fully contributing to the suffering of the masses.
“Three days now, I cannot assess the mobile app. If the mobile app mistakenly opens, it won’t transfer, their ATM card is not paying either. I am sure closing my account with @ZenithBank,’’ she said.
Another customer, identified as @ambi 255 on Twitter, said Zenith Bank Plc has failed woefully.
“I think I will be closing my account with them,’’ he said.
Another customer identified as @IamSixFeet Tall on Twitter said, “one of the managers in my office just closed his zenith account this morning.
“My other two colleagues are planning to move all their money from Zenith account’’.
Another customer known as Linda Chinemerem Paul on her Facebook page said, “those of you banking with Fidelity Bank, please, how is your experience with them.
“I want to migrate and dump Zenith,’’ she said.
NAN reports that some branches of the bank in Enugu were working but the staff were not dressed in any of the bank’s outfit to avoid easy identification.
Meanwhile, the Chartered Institute of Bankers of Nigeria, CIBN, had called for calm and understanding among bank customers.
A statement by Akin Morakinyo, the Registrar/Chief Executive, CIBN, said the Central Bank of Nigeria, CBN, and operators (the banks) were working assiduously to bring the situation under control.
He called on bankers to carry on their duties with utmost professionalism and diligence.
I believe that the forth is not directly from the commercial banks, I know very well that the bank can’t hold money not releasing to they customers if the central bank has given the new naira notes to them.
Zenith bank has failed us. I least expect this from them to think that I rated this bank above other Nigerian banks. After this exercise I will also close my account with zenith. They have shown that they’re part of our problem. The poor network and lack of cash am sure it’s intentional and has everything to do with corruption
Zenith bank has failed us woefully, from top to bottom is now it’s motto.there is no new notes on ground, accepted,but what’s now going on with the bank network. It’s very unfair because I don’t expect this from them at all. Right now I think closing my account with zenith will be okay